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• Production Time: Production time begins the next working day after an order is production ready. Production ready means that all art, credit, and/or proof issues, etc. are resolved. Standard production time for domestic / catalog quantity is 7-10 days unless otherwise specified. Quantities in excess of catalog quantities will require additional production time. *Overseas items are only an estimated time • Rush Production: Domestic items only. Catalog Quantity Applies: • 1 Day: 35% of total order • 4 Day: 20% of total order • 2 Day: 30% of total order • 5 Day: 15% of total order • 3 Day: 25% of total order • 6 Day: 10% of total order MUST CALL FOR AVAILABILITY & APPROVAL • Shipping Information: FOB Farmingdale, New York, 11735 USA • Drop Shipment: $3.50 (v) per location • Third Party Billing: $3.50 (v) per box • International Shipments: Foreign shipments (shipments outside of the continental United States: will be responsible for all taxes, duties and miscellaneous charges related to shipment. Declared value will be catalog pricing unless otherwise requested. Tekweld is not responsible for delays in customs, ocean freight shipment delay or air freight shipment delays beyond our immediate control. • Incorrect Address: Any charges that occur with from a incorrect address will be charged back to the vendor • Return Policy While we strive for excellence there are times in which a customer may not find satisfaction with a product. Under these circumstances all potential returns must be submitted for review within 30 days of receipt of merchandise. Anything arising after 30 days can only be considered for exchange. • Samples, Spec / Virtual Samples & Self Promotions: • Free of charge for 1-3 samples + Shipping & Handling Fees. • Virtual Samples: Free of Charge (Must supply camera ready artwork) • Speculative (Spec) Samples: $50 (v) + Setup Charges. (Must supply camera ready artwork) • Self Promotions: EQP -10% + Setup Charges. (Must supply camera ready artwork) • Blank Products: EQP • Artwork • Email artwork to: art@tekweld.com • Artwork Fees: Artwork clean-up, touch-ups, typesetting, or re-sizing requiring will incur art charges minimum $50.00 (v) per ½ hour. Tekweld will notify you of the exact amount prior to production. Add 1 day to standard lead times. • Logo Placement & Sizing: Unless a specific size is indicated on your purchase order, Tekweld will determine the most appropriate size for your imprint. If no imprint area is indicated, we reserve the right to decorate in the area most suitable for the artwork method specified. • Acceptable File Formats: • Vector artwork is REQUIRED. Files Accepted: AI, EPS, QXD • Formats Accepted: PC or MAC • PMS Color Matching: For each PMS color match there is a $28.00 (v) charge. Please note. Tekweld makes every effort possible to match colors as close as is possible to the assigned pms color or colors. At no time do we guarantee that the color may not vary slightly. Since a specific ink needs to be used in order to insure the proper results. Stock Colors: Black, Blue PMS 301, Blue PMS 286, Brown PMS 4625, Gray PMS 430, Green PMS 347, Metallic Gold PMS 871, Metallic Silver PMS 877, Navy Blue PMS 289, Orange PMS 021, Purple PMS 2597, Red PMS 186, White and Yellow PMS 116 Click for a reference chart with a list of all PMS colors we can match to: PMS Color Chart • Pre-Production Proofs: • Digital Paper Proof: Free of Charge • Product Proof: $50.00 (v) • Co-op & EQP Pricing • Does not apply to any overseas items, special quotes or blankets. (Exceptions only with a written Tekweld estimate). • Legal Disclaimer • All Prices are subject to change without notice. • Any changes made to an order (by phone) after it had been received by Tekweld, must be confirmed in writing or by fax. • Tekweld assumes that when artwork has been submitted for reproduction in producing an order, that this artwork was submitted in full compliance with the laws governing copyright, trademarks, etc. Purchasers, by placing these orders, agree not to hold Tekweld responsible for any damages, costs and/or expenses arising under these laws as a consequence of our use of said work. The logos and designs featured on items or with relation to promotional items are to show design capabilities only. These designs are not available for sale and do not imply endorsement of any products within this catalog. Logo bearing merchandise can only be obtained through the companies to which the logos or symbols belong. |
